Return Policy

Welcome to the Return Policy page of This page outlines our policy regarding returns, exchanges, refunds, and cancellations for products purchased from our website.

1. Returns and Exchanges

1.1. We want you to be completely satisfied with your purchase from If you are not satisfied with your purchase for any reason, you may return it within 10 days from the date of purchase for a full refund or exchange.

1.2. To be eligible for a return or exchange, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

1.3. Certain products may be exempt from being returned or exchanged due to hygiene reasons, perishable nature, or other restrictions. These products will be clearly marked as non-returnable on the product page.

2. Refunds

2.1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

2.2. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 days.

3. Cancellations

3.1. If you wish to cancel an order, please contact us as soon as possible. We will make every effort to accommodate your request, but orders that have already been shipped cannot be canceled.

4. Return Shipping

4.1. Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.

5. Damaged or Defective Items

5.1. If you receive a damaged or defective item, please contact us immediately. We will provide instructions on returning the item and will arrange for a replacement or refund. - A. S General Trading Company in Sri Lanka

A.S GENERAL TRADING COMPANY, established in 2012, is one of the leading value added distributors for globally renowned information technology (branded) products in Sri Lanka. We reached a wide market spectrum through system integrators, resellers and consultants, since the inception along with professional integrated IT solution providers. We are specialised in computer cabling products & accessories, IT-based connectors & converters, CCTV accessories, point of sales (POS), Laptop accessories, Network & Telephone accessories etc. A S General trading company introduced its own brand “Mega+” to Sri Lankan and Maldive IT market in year 2015.

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