Effective Date: March 11, 2024

This Privacy Policy describes how itgenius.lk ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website (the "Service") and the choices you have associated with that data.

Information We Collect

We collect several different types of information for various purposes to improve our Service to you.

• Information You Provide Directly:

  • Contact information: This includes your name, email address, phone number, and billing address.
  • Account information: When you create an account on our website, we collect your username and password.
  • Transaction information: We collect information about your purchases on our website, including the products or services you purchase, the amount you pay, and the payment method you use.
  • Communication information: We may collect information when you communicate with us, such as through our contact form, email, or live chat.

• Information Collected Automatically:

  • Usage Data: We may collect information about how you access and use the Service, such as the pages you view, the time you spend on those pages, the links you click, and the searches you conduct.
  • Device Information: We may collect information about the device you use to access the Service, such as your device type, operating system, IP address, browser type, and unique device identifiers.

Use of Your Information

We use the information we collect to:

• Provide and maintain the Service
• Process your orders and transactions
• Send you promotional emails and communications (with your consent)
• Respond to your inquiries and requests
• Improve the Service and your experience
• Analyze how you use the Service
• Comply with legal obligations

Sharing Your Information

We may share your information with third-party vendors, service providers, and contractors who help us operate the Service, fulfill your orders, process payments, or provide customer service. These third parties are obligated to use your information only to perform services on our behalf and in accordance with this Privacy Policy.

We may also disclose your information if we are required to do so by law or in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect the rights or safety of you or others
• Prevent or investigate possible wrongdoing in connection with the Service

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.

Your Choices

• You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
• You can access and update your account information at any time by logging into your account.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at info@itgenius.lk or by mail at:

No. 39, 1st Floor, 1st Cross Street, Colombo 11, Sri Lanka